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Loyalty program
The Twin Casino VIP / PRO program offers its most active players dedicated support, tailored offers and event invitations. Here’s how the levels work, and why a VIP invite should never change your budget.
Benefits are examples published by Twin Casino. Your exact package is confirmed by its VIP team.
Access to member promotions, standard support and level progress in your account.
Everything in Bronze, plus personalised offers and faster support responses.
Everything in Silver, plus a dedicated account manager and priority support.
Everything in Gold, plus tailored limits and offers, exclusive event invitations and a direct line to your manager.
| Benefit | Bronze | Silver | Gold | PRO |
|---|---|---|---|---|
| Member promotions | ✓ | ✓ | ✓ | ✓ |
| Personalised offers | – | ✓ | ✓ | ✓ |
| Dedicated account manager | – | – | ✓ | ✓ |
| Exclusive event invitations | – | – | – | ✓ |
| Responsible gambling tools | ✓ | ✓ | ✓ | ✓ |
VIP perks are a reward for heavy play, not a reason to play more. If you’re invited to a higher level, check that your deposits and time spent still fit the budget you set at the start. A good VIP manager will respect your limits. If you ever feel pushed to deposit more, that’s a red flag. Use your account’s limit and time-out tools, or step away.
Membership is based on account activity. Twin Casino invites eligible players, and you can ask support about your status.
Levels are reviewed regularly against activity, under the VIP terms for your account.
Always. VIP / PRO members have the same limits, time-outs and self-exclusion as every other player.
Welcome bonus, High Roller Boost and 10% daily cashback explained.
Deposit methods, ID checks and how to avoid payout delays.
Limits, self-exclusion and free support services.
Gambling should be entertainment, never a way to make money. Set a budget before you play. Free, confidential support is available 24/7 from Gambling Help Online on 1800 858 858.
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